lisaallansonFeb 9, 20213 minUnderstanding Employee Engagement & Why it MattersEmployee Engagement is a term we hear often but is not always easily understood. Ask anyone what engagement means and the answer will...
lisaallansonMar 23, 20202 minFinding Inner Peace & Boosting Immunity It’s in challenging times such as these that we can get caught up in a cycle of fear and anxiety over what our future might look like....
lisaallansonMar 17, 20204 minWhy Self-Awareness is the Cornerstone of Success & Simple Strategies to Get to Know YourselfEverything in life starts with ‘self’. This is the innermost circle, and the centre of all things. So it stands to reason that on the...
lisaallansonMar 8, 20204 minThe Real Cost of the Silent CustomerWhen we talk about customer experience measurement, often we’re referring to customers who have purchased from your business – those who...
lisaallansonFeb 26, 20204 minConfused About Micro-Learning v E-learning v LMS? Let Us Break it Down For You!Whenever something new comes to town, particularly when it’s a disruptor to traditional systems and processes, it’s reasonable to expect...
lisaallansonFeb 25, 20203 minWhy the Customer Experience is King in Retail Survival It’s a common catch cry that the future of retail is bleak. The start of 2020 alone has seen some major players in the Australian retail...
lisaallansonFeb 14, 20203 minSimple Tricks for Developing a Growth Mindset and Why it Matters The concept of a growth mindset was first proposed by Carol Dweck, a Stanford psychology professor, who suggested that our beliefs around...
lisaallansonJan 30, 20202 minThe Future of L&D = M. Why 'Micro/Mobile' Learning is the Way Forward.The L&D function of any organisation has long been plagued by the by its ability to deliver effective learning to the right people, at...
lisaallansonDec 16, 20194 minM-learning in the changing retail landscapeIt’s no surprise that the retail landscape is changing. The threat of growing online competition is one thing, but even for brick and...
lisaallansonDec 2, 20193 minHow to avoid FOMO and run your business successfully from a place of genuine alignmentWe're taking a little deviation from a purely biz focused blog this week, sharing some insights to get you out of your head space and...
lisaallansonNov 25, 20192 minPlaying the retail long game....challenging e-commerce on the customer experienceLike so many industries going through digitalisation, retail is no exception to the threat of booming online business. With online sales...
lisaallansonOct 21, 20191 min"Every Great Business Relationship is Built on Friendship." JC PenneyIf only we treated our customers as well as we do our friends, we might not need to focus so much on NPS. Customer Advocacy could very...
lisaallansonOct 21, 20191 minWhen It Comes to How We Learn the Landscape is Changing. Is Micro-Learning the Next Big Thing? Micro-Learning is a completely mobile based approach to learning and development. Based on brain science and delivering learning in...