We provide clients with a unique mystery shopping platform that truly measures the customer experience. We are industry leaders in helping clients bridge the gap between what customers want and what they get.

Why Choose Us
  • We ask the right questions! We make it our business to understand your business.
  • A customised approach! We workshop with you to develop a tailored questionnaire that captures your brand promise and unique customer experience.
  • Not just any shoppers! We use competency based shopper recruitment. Our shoppers undergo a rigid recruitment procedure unlike any other mystery shopping business in the market.
  • Not just 'tick in the box'! Our questionnaire demands competent shoppers with excellent communication skills. We require detailed commentary not just a tick in the box.
  • Proven Technology Platform! Our user friendly system offers security, stability and performance in data collection.
  • More than Mystery Shopping! We provide a comprehensive suite of additional services –
    • Customer Satisfaction Surveys
    • Employee Satisfaction Surveys
    • Store Audits
Work when and where you want, as much or as little as you like! Become a Mystery Shopper by simply applying online. We have positions that are available right now...
 
"As someone who was placed by Personally Recommended I have seen first hand their focus on true business partnership...”
Adam Joy, General Manager
  
We would love the opportunity to talk further with you about your specific needs and how we can help. Call us now on (02) 8814-5000 or email us at
admin@personallyrecommended.com.au
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